Floor Sales Associate

  • Job Reference: 425082399-2
  • Date Posted: 17 November 2021
  • Recruiter: Central Valley
  • Location: Saint Helena, California
  • Salary: On Application
  • Sector: Retail & Consumer Products
  • Job Type: Permanent

Job Description


The Floor Sales Associate assesses customers' needs and assists with all of their shopping needs including assisting customers in the selection, demonstration and loading of merchandise.

  • Offers a friendly greeting, smile and makes eye contact with customers.
  • Asks open ended questions about customers' projects in order to determine their needs and level of expertise.
  • Demonstrates and offers appropriate product solutions.
  • Actively seek out customers on the sales floor and aisles.
  • Escort customers to appropriate merchandise, no matter what department.
  • Maintains the in-stock condition of products.
  • Ensures store is clean, shoppable and safe.
  • Assembles materials and products for customer pick-up and/or delivery.
  • Quotes product prices at the counter and over the phone.
  • Informs customers about Central Valley credit account options.
  • Observes store areas for potential theft and security risks.
  • Maintains current knowledge of company products and their locations in the store/yard, e.g. paint, key-cutting, power tools and lumber.
  • Actively seeks to develop and improve product knowledge of all merchandise and special orders, leverages cross-training opportunities.
  • Assist with floor re-sets as needed.
  • proper department coverage.
  • Performs other duties as assigned.
  • Exhibits Brand Behaviors consistently.

  • Exceptional customer service skills
  • Outstanding communication skills
  • Problem solving abilities
  • Proficient in math
  • Basic computer skills
  • Construction, electrical, plumbing, painting or landscaping highly desired
  • 2+ years Retail sales or Trade experience (plumbing, electrical, construction, painting, or landscaping)
  • Must be able to pass a pre-employment drug screen and criminal background check